Privacy Policy

This Privacy Policy explains how Yavean ("we", "us", "our") collects, uses, discloses, and protects personal data when you use our website https://www.yavean.com and related services (the "Services"). This policy is designed to comply with the EU General Data Protection Regulation (GDPR) and other applicable data protection laws.

1. Data Controller

The data controller responsible for your personal data is:

2. Types of Personal Data We Collect

Depending on how you interact with our Services, we may collect the following categories of personal data:

• ✓ Contact & Identity Information: Name, email address, job title, and company name.
• ✓ Account Information: Username, securely hashed password, and profile details for registered users.
• ✓ Usage & Analytics Data: IP addresses, device and browser information, pages visited, session duration, and interaction data collected through analytics tools.
• ✓ Communication Preferences: Newsletter subscription status and marketing preferences.
• ✓ Support Data: Messages, support requests, and related correspondence.

3. How We Collect Personal Data

We collect personal data through various means:

• • Directly from you when you submit forms such as waitlist registration, contact forms, or support requests.
• • Automatically via cookies, server logs, and analytics tools when you visit or interact with our website.
• • From third-party services that you choose to integrate with our Services (with your consent).

4. Purposes of Processing & Legal Bases

We process your personal data for the following purposes, relying on the stated lawful bases under GDPR:

• To Provide and Operate the Services Lawful basis: Performance of a contract or legitimate interest in operating our business.
• To Communicate With You Transactional messages, account notices, and support responses. Lawful basis: Performance of a contract or legitimate interest.
• To Send Marketing Communications Including newsletters and product updates. Lawful basis: Your explicit consent. You may withdraw consent at any time.
• To Secure Our Services & Prevent Fraud Lawful basis: Legitimate interest in protecting our users and business operations.
• To Analyze and Improve Our Services Lawful basis: Legitimate interest in improving user experience (we minimize and aggregate personal data where possible).

5. Marketing Communications

6. Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your experience and analyze site usage. Cookies are categorized as follows:

You can manage your cookie preferences through our cookie consent banner or your browser settings. Note that blocking certain cookies may affect website functionality.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this policy and to comply with legal obligations:

• → Account Data: Retained until you delete your account, plus any additional period required for legal, accounting, or reporting purposes.
• → Marketing Lists: Retained until you unsubscribe or request deletion of your data.
• → Logs & Analytics: Anonymized or deleted after 26 months.

8. Sharing Personal Data

We may share your personal data with carefully selected third parties under the following circumstances:

• • Service Providers: Cloud hosting, email delivery, analytics, and payment processing providers who act on our behalf.
• • Business Partners: When necessary to provide requested services or features (with your consent).
• • Legal Authorities: When required by law or to protect the rights, property, or safety of Yavean, our users, or others.

All third-party processors are contractually obligated to implement appropriate security measures and process data only according to our instructions. We maintain a record of all data processors and can provide details upon request.

9. International Data Transfers

Some of our service providers may process or store data outside the European Economic Area (EEA). When international transfers occur, we ensure appropriate safeguards are in place:

• ✓ EU Commission adequacy decisions for countries with comparable data protection laws
• ✓ Standard Contractual Clauses (SCCs) approved by the European Commission

For specific information about international transfers and safeguards, please contact us at inbox@yavean.com.

10. Your Rights Under GDPR

Under the GDPR and applicable data protection laws, you have the following rights:

To exercise any of these rights, please contact our Data Protection Officer:

We will verify your identity before responding to any request and aim to respond within the timeframe required by law (generally within one month).

11. Security Measures

We implement robust technical and organizational security measures to protect your personal data:

While we implement industry-standard security practices, no method of transmission or electronic storage is 100% secure. We continuously work to enhance our security measures.

12. Children's Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal information, please contact us at inbox@yavean.com, and we will take immediate steps to remove such data from our systems.

13. Automated Decision-Making & Profiling

We do not engage in automated decision-making that produces legal or similarly significant effects on you. Basic personalization and analytics are used solely to improve service quality. Should we introduce any high-risk automated processing in the future, we will notify affected users and provide appropriate safeguards and opt-out mechanisms.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Material changes will be prominently posted on this page, and the "Last Updated" date at the top will be revised. We encourage you to review this policy regularly to stay informed about how we protect your data.

15. How to File a Complaint

If you have concerns about how we handle your personal data, please contact us first at inbox@yavean.com. We are committed to resolving any issues promptly and transparently.

You also have the right to lodge a complaint with a supervisory authority in your EU Member State. For a list of EU data protection authorities, visit the European Data Protection Board website.

16. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or our data protection practices: